Privacy Policy

Introduction

Welcome to https://therapy-for-adults-autism-spectrum-disorder.denvermentalhealthcare.com (hereafter referred to as “Therapy for Adults Autism Spectrum Disorder,” “we,” or “us”). We are dedicated to providing a secure and private environment for our users, ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data from visitors and users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://therapy-for-adults-autism-spectrum-disorder.denvermentalhealthcare.com.
Any mobile applications or software we offer.
Services and products accessed through our platform.
Interactions between users and our team, including communications via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following activities:

Using Our Services: When you register as an authorized user on our platforms or utilize our applications and services, we collect and process your personal data to provide a seamless experience.
Visiting Our Websites: Each time you access our websites, our systems log certain information to ensure site functionality and improve user experience.
Communications: We may reach out to you via email, calls, or text messages for various purposes, including newsletters, appointment reminders, and customer support.

Personal Data Collection

We collect several types of personal data to enhance our services and personalize your experience:

Account Information: Details related to your user account, such as username, password (hashed and salted), and profile settings.
Payment Information: Credit card details, billing addresses, and payment history for secure transaction processing.
Financial Information: Data about your financial status, including bank account information, if shared for direct deposit or payment purposes.
Purchase Information: Records of products or services purchased from us, including order numbers and purchase dates.
Mobile Device Identifiers: Unique identifiers assigned to mobile devices used to access our services, such as IP addresses and device IDs.
Location Data: Information about your geographical location when you interact with our applications or websites (with your consent).
Feedback and Reviews: Comments, suggestions, and ratings provided by users to improve our services.
Social Media Information: Data shared when you connect our accounts to social media platforms for seamless integration.
Product Information: Details about products or services of interest, including preferences and browsing history.

We collect this data through various methods: user input forms, automated tracking technologies (like cookies and device fingerprinting), analytics tools, and third-party service providers.

Cookies

To enhance your experience on our sites, we use cookies, which are small text files stored on your browser. Our cookies serve multiple purposes:

Strictly Necessary: These ensure the basic functionality of our websites, such as enabling you to navigate through pages.
Preferences: Cookies store user preferences, allowing us to provide tailored experiences.
Analytics: They help us analyze website traffic and improve performance by providing insights into user behavior.

Users can manage non-essential cookies through our Cookie Manager, offering control over tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Providing services and support.
Complying with legal requirements and regulations.
Protecting our legitimate business interests.

Once the data is no longer required, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

Encryption: We employ encryption technologies to protect data during transmission and storage.
Secure Third-Party Processing: Some services are provided by trusted third parties, who adhere to strict security standards.
Access Controls: Our systems restrict access to personal data based on the principle of least privilege.
Regular Audits: We conduct periodic security audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our services are not directed towards children under 18 years old, and we do not knowingly collect personal information from this demographic.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Demand the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data for specific purposes.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for marketing or other purposes.
Non-Discrimination: Ensure that exercising your data rights does not adversely affect your relationship with us.
Appeals/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact our Data Privacy Officer via the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any queries related to privacy, data access requests, unsubscriptions, or general questions, please contact us:

Email: privacy@therapy-for-adults-autism-spectrum-disorder.denvermentalhealthcare.com
Postal Address: Privacy Team, Therapy for Adults Autism Spectrum Disorder, [Your Address]